Team Environments: Dramatic , Draconian, Or Down Right Amazing

There’s no crying in baseball--or in dentistry--or so they say. There is no place for emotions in the workplace, right? Wrong! There is nothing wrong with emotions.

The “wrong” is our lack of self awareness and our lack of skill to effectively self management our emotions. The question is: Are the emotions in your workplace engaged, disengaged or hijacked? The name of the game for a down-right-amazing team environment becomes harnessing the power of emotions--putting them to work for you and team success--rather than being hijacked and controlled by them. It’s all about being “emotionally smarter”.

In this fun, active and fast-paced presentation, you will learn:

• What emotional hijacking is, the impact, and how do you prevent it
• How to conduct your own emotional audit
• Characteristics of emotionally smart employers and employees
• 6 principles of emotional intelligence
• How to readily identify characteristics of positive and negative team cultures
• Conflict resolution modeling: shifting from polarization to collaboration