When someone walks into your office, would that person say your practice feels cold and impersonal, or is it one that radiates warmth and caring?
It’s simple, says Dr. Nate Booth: “The way a doctor treats his/her staff sets a tone for how the staff treats each other, and patients.”
To let your team know that you care about them and are grateful for their efforts, you need a well-planned recognition and reward system. This may be common sense, but unfortunately in many offices it is not common practice. Dentists do care, of course, about the people they work with, Dr. Booth says, but often they are simply too busy, distracted, stressed or simply don't have enough actionable ideas to make their staff feel appreciated.
Dr. Booth comes to the rescue with a number of specific ways dentists and team members can offer each other acknowledgement, praise and recognition. You team will be happy, focused and productive — and you will also benefit from lower stress, absenteeism and turnover — which will ultimately boost profitability! Get started now on your own reward program. Dr. Booth shares new — and fun — ways to praise, compliment and recognize members of your team.
TIP: Be sure to have your team complete the survey included in the back of the workbook, an important step to letting these individuals know how much you care.
1 CE Credits
Amount: $79.00
|
|
|
|||
