McKenzie offers her insights on deficiencies and challenges that typically affect practices — namely, the accommodation of emergency patients, the setting of daily production requirements, and identifying overhead requirements.

Sally offers ideas you can put into practice right away that will help you cope with such tasks. She also defines the “tickler” file, which is a series of reports that you can generate to help fill in blanks spots for your practice’s schedule. You’ll learn how to assess your own situation regarding performance in scheduling of your new and returning patients. You’ll get help in meeting the many challenges associated with time management and patient scheduling.