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Dental Alchemy-using Primespeak to transform an apathetic patient into your ideal patient

Dr. Michael Sernik, BDS

Course date: Monday, June 13, 2011 09:00 AM (EST)

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2h
49.00
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How did an Australian company become the world's largest dental practice management company? It solved the biggest problem that Dentists face.

Course fee: $49.00

A Dentist's success is based largely on the outcome of the new patient exam. Descriptors of PrimeSpeak: Scrupulously ethical. Gentle. Counter-intuitive. Unpressured. Immensely effective.

Attendees will:

  • Learn exactly how to improve the team's 'people skills'. The ideal formula for in-house training with minimal time off work.
  • Understand the problems with using 'before and after' shots. How to create a dental photobank that creates an instant desire for optimum treatment.
  • Learn a new way to chart that saves time and motivates patients.
  • Learn how to prevent objections so you don't need to try and handle them.
  • Learn why all objection handling techniques are largely ineffective.
  • Learn how to have the patient tell you what you wanted to tell them.
  • Learn how to shorten the exam time and increase its effectiveness.
  • Learn how to implement soft-skills training for your team.

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